Shipping policy

1. Processing Time

All orders are processed within 5 -15 business days. Orders are not shipped or delivered on weekends or holidays.

Total Delivery Time = Processing Time + Shipping Time

  • Processing Time: 1-4 days (Monday-Saturday) after the order is placed.
  • Shipping Time: Depends on the country of delivery destination.
  • The table below shows the average shipping times for the past 15 days. We do not guarantee that all packages will be delivered within the time listed and exceptions should be allowed. Data is for reference only, and the exact delivery time varies by region.
The United States 10
Germany 10
Canada 7
France 9
Italy 9
Spain 8
United Kingdom 9
Romania 17
Australia 10
Puerto Rico 15
Austria 10
Belgium 12
Sweden 11
Switzerland 8
Norway 12
Bulgaria 15
Ireland 8
Netherlands 8
The United Arab Emirates 12

2. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. We offer standard and expedited shipping options.

3. Shipping Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. The tracking information may take 3 to update after your order has been shipped.

4. International Shipping

We currently do offer international shipping. Customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Contact your local customs office for details.

5. Lost or Stolen Packages

Sweetheart Supplies is not responsible for lost or stolen packages. Please ensure that your shipping address is secure and accurate.

6. Contact Us

If you have any questions about our Shipping Policy, contact us at